Shipping policy
Processing Time
All NightmareCanvas prints are made to order. Please allow 2-7 business days for your order to be produced before it ships. Orders are not processed on weekends or holidays.
Domestic Shipping (United States)
| Method | Estimated Delivery |
|---|---|
| Standard | 2-5 business days after production |
| Economy | 4-8 business days after production |
International Shipping
We ship worldwide. International orders via Standard Shipping typically arrive within 10-30 business days after production, depending on destination and customs processing times.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. [Or if you go free shipping: All orders ship free. Shipping costs are included in the product price.]
Tracking
Once your order ships you will receive a confirmation email with tracking information where available. Some international shipments may have limited tracking depending on the destination country.
Customs & Import Duties
International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in your order total and are collected by your local customs authority, not NightmareCanvas.
Delivery Issues
If your order hasn't arrived within the estimated timeframe, please contact us at [your email] with your order number. If an incorrect shipping address was provided at checkout, NightmareCanvas is not responsible for undelivered packages.
Questions?
Reach out anytime at [your email]. We want your nightmare to arrive safely.